BRDNSKY strives to ensure the purchasing experience is a pleasant one. If, perchance, the item ordered arrives damaged, the purchaser may contact BRDNSKY at xolton@att.net for instructions. Written material will be sent Media Mail through the U.S. Postal service. Prints will be sent first class. Once an item has been mailed, the order cannot be canceled and the item can only be returned if damaged or misrepresented.